Location: 29 Lowell St., Lewiston, ME
The Client Services Specialist (CSS) is a key position for all internal and external client interaction. The CSS is the Dempsey Center’s first point of contact for most of our clients. Their primary responsibility is linking new and established clients to center services and programs and helping to facilitate an optimal client experience. Accordingly, daily administrative functions of this position include: assisting client arrivals, answering the phone and email inquiries, scheduling appointments for clients, and maintaining current and accurate knowledge of all Dempsey Center services and program offerings. The CSS conducts and oversees Dempsey Center client orientations and tours, and assists with the training and supervision of volunteers. Position requires evening hours and an occasional Saturday.