Complete your Dempsey Center Orientation

Find comfort through compassion, connection, and choice.

Become a Dempsey Center client today by completing the Orientation video and other documents below. Here, you will find all you need to know about the services offered to you at no cost here at the Dempsey Center.

Welcome to the Dempsey Center

As you move through your personal experience with cancer, the Dempsey Center is here to support you every step of the way. As a Dempsey Center client, you can now access a wide variety of services that can help lessen the physical, emotional, and financial effects of your individual cancer impact.

Below, you will find documents to learn more about being a Client at the Center—discover the services you can access based on your impact, review our Client Code of Conduct, and provide a full picture of the Dempsey Center.

Frequently Asked Questions

Do I have to complete the video to become a client?

The orientation video introduces you to each service provided by the Dempsey Center and will help you have a better understanding of the scope of support available to you through our services. We ask that all clients complete an orientation in the way that works best for them. As you have selected an On-Demand Orientation, we ask that you do watch the above video in its entirety to get a full look into the Dempsey Center.

Who is eligible to receive Dempsey Center services?

All individuals impacted by cancer are eligible for some form of the Center’s services. Some services are particularly designed and structured for those with the diagnosis of cancer, and who are actively participating in medical treatments. Services are also available for those who are post-treatment (or not seeking treatment), are an identified primary care partner (a selection that the individual with the diagnosis can make if they have a primary care partner interested in services), and for other family members and friends impacted by an individual’s cancer diagnosis.  

Changes in an individual’s cancer status (e.g., a recurrence or new metastasis) may impact the services they are eligible to receive/participate in. After one year of utilizing services, it may be necessary for Dempsey Center staff to contact you to collect relevant information about your cancer impact, to ensure the services available to you best meet your needs.  

How do I start accessing services?

After completing your video, you will receive a Welcome Email within two business days from our scheduling system that will explain how you can set up an account in our online scheduling system to sign up for virtual programming as well as other important information about being a client at the Center. If you’d like to schedule an individual service (or if you have any questions at all), please email us at info@dempseycenter.org or give us a call at 877-336-7287.

Can I still tour the Dempsey Center’s physical locations?

If you have completed the On-Demand Virtual Orientation, you are still welcome to access services in-person at our locations in Lewiston and Greater Portland, Maine. If you would like to visit our physical locations, please call us at 877-336-7287 or email us at info@dempseycenter.org to connect with a member of our team to set something up.

Am I able to access counseling services virtually?

If you reside in Maine and have completed the Orientation process, you are eligible to access our Counseling Services (depending on the above eligibility guidelines and current waitlist times). Because of licensure laws, we are only able to provide counseling services to Maine residents (in-person or virtually).